Privacy Policy
At Manasa Comforts, we are committed to protecting the privacy and personal information of our guests. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a booking with us.
Information We Collect
We may collect the following information when you interact with us:
- Name, phone number, and contact details
- Booking details such as check-in/check-out dates and room preferences
- Any additional information provided through inquiry or booking forms
How We Use Your Information
The information collected is used strictly for:
- Processing and confirming reservations
- Communicating booking details and updates
- Providing customer support and assistance
- Improving our services and guest experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Protection & Security
We take appropriate measures to ensure that your personal information is secure. Your data is protected against unauthorized access, misuse, or disclosure through standard security practices.
Third-Party Services
Our website may include third-party tools such as Google Maps or contact forms. These services may collect limited data as per their own privacy policies. We recommend reviewing their policies separately.
Consent
By using our website or booking services, you consent to the terms outlined in this Privacy Policy.
Cancellation Policy
At Manasa Comforts, we understand that plans may change. Our cancellation policy is designed to be fair and transparent:
- Cancellations must be informed in advance via phone or WhatsApp.
- Cancellation requests made within a reasonable time before check-in may be eligible without charges.
- Last-minute cancellations or no-shows may incur applicable charges.
- Refunds (if applicable) will be processed based on the cancellation timing and booking terms.
For any cancellation or modification requests, guests are advised to contact us directly.
Check-in / Check-out Policy
To ensure a smooth experience for all guests, we follow standard check-in and check-out guidelines:
- Check-in Time: As per standard hotel timings (exact time will be shared during booking confirmation)
- Check-out Time: As per standard hotel timings
- Early check-in and late check-out are subject to room availability and may incur additional charges.
- Guests are required to provide valid identification proof at the time of check-in.
- Management reserves the right to refuse check-in in case of invalid details or non-compliance with policies.
Policy Updates
Manasa Comforts reserves the right to update or modify these policies at any time without prior notice. Guests are encouraged to review this page periodically for any changes.